Frequently Asked Questions
What should I expect during the first visit?
During the first visit, a nurse will complete a comprehensive assessment, review medications, discuss your care needs, and develop a personalized plan of care in coordination with your physician.
Do I need a doctor’s referral?
Yes, home health services typically require a physician’s order. We can assist in coordinating with your doctor to obtain the necessary documentation.
Can I choose my home health provider?
Yes. Patients have the right to choose their home health agency. You can request our services directly or ask your physician or discharge planner to refer you to us.
Who qualifies for home health services?
Patients may qualify if they:
- Have a medical need for skilled care
- Are under the care of a physician
- Require services such as nursing or therapy at home
- If you’re unsure, our team can help determine eligibility
Will insurance cover home health care?
Coverage depends on your insurance plan and medical eligibility. Many services are covered by Medicare, Medicaid, and private insurance. Our team can help verify your benefits and explain coverage.
How often will someone visit me?
Visit frequency depends on your physician’s orders and your individual care plan. We tailor services based on your needs and adjust as your condition changes.
Can family members be involved in care?
Absolutely. We encourage family involvement and provide education to help loved ones feel confident in supporting the patient’s care.
What if I have concerns about my care?
We encourage open communication. If you have any concerns, our team is available to address them promptly and ensure your needs are met.
What makes your agency different?
We focus on clear communication, timely service, and a strong clinical approach while maintaining a compassionate, family-centered experience. Our goal is to provide care that is both reliable and personal.
8204 Elmbrook Dr, Ste. 266
Dallas, TX 75247
Phone: (469) 720-1946 Fax: (214) 242-2462
salinafabia@icloud.com
